FAQ

No two replacement projects are identical. In order to figure out the cost of your window or door replacement project, we will need to completely know your wants and needs. Set up a complimentary, in-home consultation and we’ll be able to present you with a free quote during your consultation. A Pella® design specialist will work alongside you to comprehend your plan, choose high-quality products and take measurements for your replacements.

In addition to making high-quality products in a variety of styles, we also provide payment and finance options to help make your replacement project a reality.

It’s our mission to ensure we answer every one of your questions about windows and doors from Pella of Birmingham. We’ll check in to all the features and possibilities available to you, including material choices and energy-efficient possibilities. To be certain we can cover it all, we recommend you schedule about two hours for your consultation appointment.

Your in-home consultation is essential to ensuring your happiness with your window and door replacement. It will help you pick the ideal windows or doors for your Birmingham-area home and your budget. It’s best to set up your free, in-home consultation when all of the decision-makers are able to make it. Our Pella® expert designer will address a host of common questions like:

  • Which materials (vinyl, wood or fiberglass) are right for your Birmingham-area home?
  • Which functional features are right for your windows or doors?
  • What level of energy efficiency is best for your home?
  • Which colors do you prefer?

Correctly quoting your replacement windows or entry door project hinges on the information we receive throughout the in-home consultation. You can find out more about in-home consultations here.

Installations of replacement windows and doors from Pella of Birmingham are done by a Pella® Expert InstallerSM. Under his or her supervision, Pella-certified installers will get your windows or doors installed. They must complete an in-depth set of training courses to ensure your windows and doors are correctly installed and adhere to Pella’s warranty criteria. You can find out more about your no-mess, no-guess installation day here.

Before they can be hired, Pella makes installers to pass a drug test and background check. Our installers are totally protected by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also guaranteed for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and almost all of Canada. How will this impact you? Not only could you notice a reduction in your heating and cooling costs, but you will help reduce your environmental impact.

The advantage of Pella® vinyl windows is that you don’t have to paint them. They are available in a variety of colors, so you’ll find a color that goes with your room. We do not advise painting your vinyl products; this will terminate your warranty.

Pella of Birmingham gives you services and support that big-box stores aren’t able to. Our knowledgeable staff has expertise in selling, installing and servicing Pella® windows and doors. You’ll have a devoted Pella sales team, consisting of a project manager, local service technicians and quality installers. We typically use the term “single-source accountability.” All you have to do is get in touch with our office, your sales representative or your project manager with any questions or concerns you encounter, and we will get to work resolving the issue.

There are many reasons why Birmingham-area people go with Pella of Birmingham for their replacement window and door needs. Our success is built on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s expert Direct Sales Network. Unlike other organizations who sell exclusively through third-party channels, Pella of Birmingham has a dedicated window and entry door showroom. This unique way of doing business gives you a highly personal experience with the aid of a local Pella®-certified team. Whether you are in the market for the beauty of wood, the strength of fiberglass or the reduced maintenance of vinyl—Pella of Birmingham has a superior-quality, energy-efficient and durable solution.

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